Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Chris
Highly recommend these guys, great car, great service. I always keep an eye on the stock list, as confidence in a dealer is hard to get and once doubt is removed even window shopping here is fun.
Ian Osprey
Bought a LR Freelander in July 2016, thought I\'d wait a few months to get to know the car before reviewing. Turns out that my first impressions were correct. Nice people to deal with, the car was impeccably prepared, and ready for test drive, the minor faults I found on the drive were acknowledged, and fixed before pickup. Since then the car has been great! 2 Weeks after I bought it I did 600 miles in 2 days, towing a 2 ton trailer, with no incident! Thought I had had a problem at 3 months. The independent LR dealer I took it to said I was imagining things, and it \'was a good one\'. Really, really pleased, will definitely be my first port of call for my next car.
ALBERT KAUDZE
Really Good Car Purchasing Experience - I want to leave a review especially for Anyone who would love to Buy from this Outfit but might be worried about being the other end of the country - I recently purchased an Audi A8 from Alba and am located 320 miles from this dealer - Firstly from My side I needed their Car descriptions to be Accurate and on the A8 it was Absolutely spot on No Issues at All - it is a long way to go and find something is wrong --------- also I wanted to trade in - They did the valuation by Phone and E/mail using Photographs - The Key here is to be honest from your own side - Based on this they made a Fair Offer Deal Done - On the Day Everything went smoothly - Paperwork in Place and Car Beautifully prepared - I would recommend them
Marianne Duncan
Just bought my new shiny mini from these guys,love the car and felt very safe here after going around a lot of car garages,cant rate it enough and my friend has also just bought a Audi from here and loves it thanks guys
Adam Heslop
I purchased a used VW Golf Tdi from Andrew @ Alba in June 2012. Overall I had a very good sales experience - not pushy at all, straight talking & a fair trade in price. On collection the car was presented exceptionally - the valeter is amazing! Around 3 weeks after purchase the car developed a problem in the DSG gear box. I was dreading taking the car back for inspection as a result of poor experiences at other garages in the past. I needn't have worried. David the mechanic gave the car a thorough test & agreed there was a major problem. They (at their own expense) had the gearbox stripped & rebuilt at a specialist engineers in Glasgow. During the repair they event lent me a similar car & as such I was in no way inconvenienced. Good communications throughout & a copy of the £3,000+ repair bill they had paid confirmed to me this is a rare garage / individuals who care about their customers, their cars and most of all their reputation. Buy with confidence!
A Google User
I have just picked up an 07 plate Audi from Alba Motors and am once again delighted with the whole buying experience. This is my 3rd car from them in 3 years and its the same every time. No 'standard parts' pressure you get from large dealerships but a relaxed discussion on what your requirements are. My last purchase was a Saab @ £5k and when the alternator went during the last 'ice age' we had Dec 2010 they fitted a new one the same day! The price they gave me for the trade in was fair and reasonable as was the price of the new car. It was immaculate when I picked it up and met my expectations in every way. For the last 20 years I have changed my cars on average every 12months and I would have to say Alba have been a real pleasure to deal with and I will use them again next year.
A Google User
These guys are a million miles away from the stereotypical 'Arthur Daley' type used car dealers. I found them via Autotrader and as they were local paid them a visit. They has a really impressive range of cars for sale most of which were Mercs and BMWs and Range Rovers and were really helpful. They even had a Aston Martin which was just a bit out of my price range, so I ended up buying the Golf I had seen on Autotrader and it was immaculate inside and out and runs perfectly. Very happy with my new car!